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‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

iModerate

Apr 16, 2015

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Business 2 Community recently featured an article written by Partner and Head of Marketing Adam Rossow that outlines four steps companies can take, starting today, to transform their consumer feedback into an improved customer experience.

Read the article here >>>

Our relationship with iModerate has enabled us to quickly and efficiently seek the voice of the consumer or customer, and incorporate it into our business decisions, allowing us to become smarter and faster to market. The team iModerate is, in essence, a virtual extension of the Abbott research team – from them, I know that when I pick up the phone and call, on the other end will be someone who understands my business, knows my target consumer, and will always deliver high quality results.

Kristen McLane, Manager, Shopper Insights & Category Development, Abbott Nutrition