Real Stories, Real Impact.

In order to deliver industry-leading content, Vantiv needed to understand Digital Natives' behaviors and perceptions regarding mobile technology and shopping.

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As the future of United Way’s supporter base, Millennials are a key piece to United Way’s continued success. United Way needed to find a way to forge meaningful relationships with this new generation of advocates.

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Abbott needed a way to test an idea and iterate in product development with two key audiences – moms and health care providers.

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Knowing that customer experience is paramount to retaining customers, Reliant, a Fortune 500 Energy Company, partnered with iModerate to understand their shifting Net Promoter Score℠ and increase brand loyalty.

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Showtime wanted to go beyond the metrics to understand viewers’ motivations for watching Nurse Jackie through different viewing platforms.

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Sun needed a creative, efficient, and authentic solution to shed light on who the Snuggle Exhilarations core consumers are.

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Teatulia needed to understand how U.S. consumers viewed their brand before launching in the states.

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United Way needed to understand why women support charities and identify issues they care about in order to build stronger support from them throughout their lives.

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Before Kaiser ran a potentially controversial and wayward advertisement, they needed to be sure.

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In order to attract a younger reader, CSM had to understand their likes, dislikes, wants, and needs.

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To improve customer experience, Sports Authority wanted a deeper understanding of the sporting good shopper’s changing needs.

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Reebok wanted to spark more passion and engagement with their Facebook fans - but how?

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The insights I received from iModerate really brought our NPS program to life. While it was always highly-visible and important to key stakeholders it did not resonate as well with the majority of employees. The iModerate piece rounded out the NPS program and brought it to a place where it is now more valued, transparent and salient across the organization. Having the consumer’s voice and that context has helped us build business cases and impact operations in a way that has led to great success.

Adriana Smith, Manager, Brand Strategy, NRG Energy

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